أسئلة شائعة

FAQs

Everything you need to know

Answers to the most common questions about our restaurant, our terrace and your visit — to help you plan the perfect moment above the old Medina.

Reservations

Do I need to book in advance?
We highly recommend booking in advance to secure your table, especially during weekends and peak hours. Sunset tables are the first to go. The fastest way is WhatsApp — send your date, time and number of guests and we'll confirm quickly.
Can I book a table for a large group?
Yes — we welcome groups. For parties of 8 or more, please contact us in advance so we can arrange the best tables and prepare your service smoothly.
Can I organize private events or special occasions?
Absolutely. We welcome private events such as birthdays, romantic dinners and celebrations — contact us and we'll take care of the details, from the table setting to the timing of your surprise.

The kitchen

What type of cuisine do you offer?
We offer a refined selection of Moroccan and international dishes — including Lebanese mezze and Italian favourites — prepared to order with fresh, high-quality ingredients. See the full menu.
Do you have vegetarian options?
Yes — we provide a variety of vegetarian dishes across the menu, from Moroccan vegetable couscous to Lebanese mezze. Just ask our team for recommendations.
Can you accommodate allergies or dietary restrictions?
Please tell our team about any allergies or dietary preferences when you order — our dishes are prepared to order, so in most cases we can adapt.

The terrace

Is the rooftop open all year round?
Yes, our rooftop is open throughout the year, with a comfortable setup adapted to each season — open-air in fine weather, cosy arrangements for cooler days.
Is the rooftop accessible? Are there many stairs?
This is one of the things our guests love most: unlike almost every rooftop in the medina, ours is reached by elevator — no steep stairs after a long day of exploring. It's comfortable for elderly guests, families with children, and anyone with reduced mobility.
When is the best time to come for the view?
Golden hour, about an hour before sunset — the light over the old Medina is unforgettable, and you can stay as the city lights come on. These tables are the most requested, so book ahead.

Finding us

Where exactly are you located?
On the terrace of Fondouk Kettanine (Fondouk El Jadid), in the Al Qatanin quarter at the heart of the old Medina of Fès. Open in Google Maps — the pin will guide you to our entrance, then take the elevator to the top.
What are your opening hours?
Every day of the week from 11:30 to 22:30.
How can I contact you?
By phone or WhatsApp at +212 661 207 127, or by email at contact@fez-medina-rooftop.com. We answer in Arabic, French and English.

Still have a question?

Message us on WhatsApp — we're happy to help you plan your visit.

Contact & reserve
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