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FAQ
Everything you need to know about dining, reservations, and what to expect at Fez Medina Rooftop.
Frequently asked questions
Do you accept walk-in guests?
Yes, we welcome walk-in guests whenever we have availability. To guarantee your preferred table and time slot, we recommend calling us or making an online reservation at least 24 to 48 hours in advance.
Do you cater to dietary requirements?
Yes, we offer a range of vegetarian and dietary-friendly options. Please inform us of any allergies or dietary requirements when making your reservation so we can prepare accordingly.
Where exactly are you located?
Yes, we offer a range of vegetarian and dietary-friendly options. Please inform us of any allergies or dietary requirements when making your reservation so we can prepare accordingly.
What are your opening hours?
We are open Monday to Friday from 09:00 to 21:00, and Saturday to Sunday from 10:00 to 21:00. Please contact us for information on public holidays and special event availability.
Is parking available nearby?
We are located at Foundouq El Jadid Al Qatanin, Rue, Fes 30110 in the heart of the Medina. Parking is available near the Medina gates. We recommend taking a taxi or asking your accommodation for directions.
Your visit, simplified.
Find answers to common questions about dining, reservations, location and what to expect at Fez Medina Rooftop.
How do I make a reservation?
Yes, we welcome walk-in guests whenever we have availability. To guarantee your preferred table and time slot, we recommend calling us or making an online reservation at least 24 to 48 hours in advance.
Do you accept walk-in guests?
Yes, we offer a range of vegetarian and dietary-friendly options. Please inform us of any allergies or dietary requirements when making your reservation so we can prepare accordingly.
Can I request a specific table or view?
Yes, we offer a range of vegetarian and dietary-friendly options. Please inform us of any allergies or dietary requirements when making your reservation so we can prepare accordingly.
Where exactly are you located?
We are open Monday to Friday from 09:00 to 21:00, and Saturday to Sunday from 10:00 to 21:00. Please contact us for information on public holidays and special event availability.
Tailored to your preferences
We're here to accommodate your needs, preferences and every detail that matters.
Do you offer vegetarian or vegan options?
Yes, we welcome walk-in guests whenever we have availability. To guarantee your preferred table and time slot, we recommend calling us or making an online reservation at least 24 to 48 hours in advance.
Can I bring my own celebration cake?
Yes, we offer a range of vegetarian and dietary-friendly options. Please inform us of any allergies or dietary requirements when making your reservation so we can prepare accordingly.
Are children welcome at the rooftop?
Yes, we offer a range of vegetarian and dietary-friendly options. Please inform us of any allergies or dietary requirements when making your reservation so we can prepare accordingly.
Can I host a private event on the rooftop?
We are open Monday to Friday from 09:00 to 21:00, and Saturday to Sunday from 10:00 to 21:00. Please contact us for information on public holidays and special event availability.
Easy booking, warm welcome
Everything you need to know about making and managing your reservation at Fez Medina Rooftop.
How do I contact you for a reservation?
Yes, we welcome walk-in guests whenever we have availability. To guarantee your preferred table and time slot, we recommend calling us or making an online reservation at least 24 to 48 hours in advance.
Can I modify or cancel my reservation?
Yes, we offer a range of vegetarian and dietary-friendly options. Please inform us of any allergies or dietary requirements when making your reservation so we can prepare accordingly.
What payment methods do you accept?
Yes, we offer a range of vegetarian and dietary-friendly options. Please inform us of any allergies or dietary requirements when making your reservation so we can prepare accordingly.
Is there a dress code?
We are open Monday to Friday from 09:00 to 21:00, and Saturday to Sunday from 10:00 to 21:00. Please contact us for information on public holidays and special event availability.
We’re here to help
Our team is happy to assist you with reservations, special occasions or any questions about the rooftop. We look forward to welcoming you to Fez Medina Rooftop.